Information on Shipping Personal Effects
Documentation Required
To ship personal effects as unaccompanied luggage, the following documents are required:
- Copy of your passport
- If shipping on behalf of someone else, their passport copy is also required
- Valued inventory list with:
- Full addresses for both South Africa and destination
- Contact details at destination (telephone, mobile, email)
Accepted Packaging Types
We accept the following packaging formats, provided they are undamaged and securely sealed:
- Bags and suitcases
- Trunks
- Boxes
- Large plastic containers (must be properly closed, sealed, taped, or shrink-wrapped)
Prohibited Items
The following items are not permitted in unaccompanied luggage shipments:
- Medication
- Food products, including:
- Sweets
- Biltong
- Alcoholic beverages
- Canned foods
- Multimedia goods (restrictions vary by country; contact us for guidance):
- CDs
- DVDs (personal copies allowed; commercial content prohibited)
- Disks
- All batteries (special declarations and labeling required; surcharge of R100.00 applies)
- Compressed cans, perfumes, hairsprays, or flammable liquids
Transport Options
DAP – Door to Door
Includes:
- Collection and delivery at your door
- Customs clearance at origin and destination
- Airline handling
- All transport fees
Excludes:
- Storage charges due to customs stops or exams
- Customs exam fees
- AMS filing for USA sea freight shipments
CFR – Door/Airport to Airport
Includes:
- Customs clearance in South Africa
- Airline handling in South Africa
- All transport fees
Excludes:
- Storage charges due to customs stops or exams
- Customs exam fees
- AMS filing for USA sea freight shipments
- Customs clearance at destination
- Depot or terminal handling charges at destination


